EVERY CALL,ANSWERED.

Turn patient enquiries into confirmed appointments.

Handle common questions, clinic hours, service information and appointment requests through web voice or WhatsApp. Automatically send reminders, follow up on missed appointments, handle routine callbacks and pass sensitive or complex enquiries to your team.

Quick answers without tying up your counter staff.

Customers can ask about opening hours, available services, prescription collection status or other approved information. NOVA can capture enquiries, arrange callbacks and route requests that need a pharmacist or staff member.

Turn every product question into a sales opportunity.

Add a Talk-to-us assistant to your website so shoppers can ask questions naturally. NOVA answers product and policy questions from your knowledge base, captures leads, handles order-status enquiries and follows up with customers who didn't complete an enquiry.

Support more customers without growing the queue.

Customers can use web voice or WhatsApp to ask routine questions, receive payment reminders, request account information and get guidance based on your approved knowledge base. When a conversation needs a person, NOVA hands it over.

Keep customers informed from enquiry to delivery.

NOVA answers common shipping questions, captures delivery enquiries, explains service options, collects customer details and responds to routine order-status requests. After-hours enquiries stay captured instead of becoming missed business.

A reservations desk that stays open around the clock.

Guests can ask about rooms, amenities, check-in times and policies, make booking enquiries and receive confirmations or reminders. NOVA handles repetitive questions automatically while escalating special requests to your staff.

Turn website visitors into qualified enquiries.

NOVA answers common questions about your services, pricing, availability and processes, captures customer details and helps schedule appointments or consultations. Your team starts with context instead of starting from zero.

Answers for students, parents and applicants — whenever they ask.

Handle questions about programmes, admissions, fees, schedules and application requirements from your approved information. NOVA can capture prospective-student enquiries, book consultations and automatically follow up.

Respond while the lead is still interested.

Visitors can ask about properties, pricing, availability and viewing requirements. NOVA captures their information, answers approved questions and helps schedule a viewing or callback.

Answers before they ever speak to a salesperson.

NOVA handles questions about available vehicles, servicing, bookings, specifications and dealership hours while capturing buyer details and scheduling callbacks or appointments.